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We would like to thank our patients and dental team members for their patience and understanding during this time of continued uncertainty. For all citizens, global and local, it has been a time of education, empathy, and perseverance.

The uncertainty surrounding COVID-19 leaves all business and industry undecided for a safe return to normal activity. We are not exempt in Ottawa. The rules are changing for protocols for the delivery of dental services are changing in this time of COVID-19. In our clinic, we will update our procedures and we will maintain best practices in the hopes of opening the clinic as soon as possible. Your safety and that of our staff is our utmost priority as we continue to monitor the situation and stay up to date on current protocols. We want you to know that when we are able to reopen, you are safe to receive your needed care at Seller Brown Dentistry, as always. Our team is safe. We have always provided a really safe place to get your dental needs and that will not change.

At this time, all currently scheduled appointments will be rescheduled and we will contact patients upon our re-opening. New appointments will occur only at a time when the College of Dental Surgeons of Ontario considers it safe to do so. At that time, your dentist will review treatment plans for every patient and he/she will evaluate priority to the best of their ability. Given that we have been unable to see patients for an extended period of time, we realize that there will be a backlog of needed services.

Treatment priority will be:

• Dental infection and / or abscesses
• Patients in acute pain
• Uncontrolled bleeding
• Traumatic injury

Patients who are waiting for various prosthetics (crowns and bridgework – especially those patients in temporary crowns, dentures/partial dentures, and removable appliances).
Symptomatic restorative treatment, and treatment plans for which we are concerned that the delay of treatment will create a significant deterioration in their present condition.

Asymptomatic restorative treatment plans and those patients for whom we consider their condition to be more stable and less likely to deteriorate
For dental hygiene appointments, patients will be rescheduled chronologically.

Please stay safe and we are looking forward to seeing all of you as soon as we can.

Take care,
Dr. Seller and Dr. Brown